Shipping Policy

 At Tek Centric Global LLC, we aim to provide clear and transparent shipping information so you know what to expect after placing your order. We currently ship orders within the United States only.

Shipping Coverage

• We offer shipping exclusively to addresses located within the United States.

• We do not currently ship internationally or to destinations outside the United States.

Shipping Cost

• Free Shipping is available on all eligible orders across the US.

• There are no additional shipping charges added at checkout for standard shipping. All standard delivery costs are fully covered by Tek Centric Global LLC.

Shipping Carrier

• Orders are shipped using FedEx.

• Once your order has been shipped, tracking information will be provided so you can follow the progress of your package.

Order Cut-Off Time

• Our daily order cut-off time is 5:00 PM (EST-5), Monday through Friday.

• Orders placed before 5:00 PM (EST-5) on a business day will generally begin processing according to our normal schedule.

• Orders placed after 5:00 PM (EST-5), or orders placed on weekends and non-business days, will generally be treated as received on the next business day for processing purposes.

Order Processing Time

• Our standard order processing and handling time is 1–2 business days (Monday through Friday).

• Processing includes verifying order details, preparing items, packaging, and handing them over to FedEx.

• Processing time is separate from transit time. The total delivery window includes both processing and transit.

Transit Time

• After an order has been processed and shipped, the typical FedEx transit time is approximately 2–5 business days.

• Transit times can vary depending on the destination, carrier operations, weather conditions, holidays, and other circumstances outside our direct control.

Estimated Delivery Time

• The estimated total delivery time is 3–7 business days.

• This is a general estimate rather than a guaranteed delivery date. While most orders arrive within this timeframe, occasional carrier delays can occur.

Tracking Information

• When tracking information is available, it will be sent to the customer via the email associated with the order.

• Please allow a short duration for the carrier’s system to update and activate tracking details after package handover.

Late or Delayed Packages

• Although we work efficiently to process and ship orders, delivery delays can occasionally happen after handover to FedEx due to severe weather, transport issues, or carrier backlog.

• If your package is delayed, please contact us at support@tekcentricgloballlc.com with your order details. We will review the tracking status to assist you. A delayed package does not automatically mean it is lost; carriers may require extra time to complete delivery.

Incorrect Shipping Information

• Customers are responsible for providing accurate and complete shipping information at checkout.

• If a package cannot be delivered due to an incorrect or incomplete address provided by the customer, reshipping or correction charges may apply.

• Contact us immediately if you spot an error; we will make reasonable efforts to change it before processing/shipping, but modifications cannot be guaranteed once transit has begun.

Damaged Packages

• If your package arrives visibly damaged, please document the condition with clear photographs of both the outer packaging and the product.

• Contact us at support@tekcentricgloballlc.com immediately with your order information and photos so we can review the issue and arrange a proper resolution.

Contact Us About Shipping

If you have any questions about your shipping status or delivery details, please reach out to our support team: